Refund policy
RETURN AND DELIVERY POLICY
DELIVERY:
- Your orders will be shipped within 1-3 business days.
- Delivery times may vary depending on the region.
- You will be notified when your order is shipped.
RETURNS:
- You can request a return within 14 days of delivery.
- The product must be unused, undamaged, and in its original packaging.
- To initiate a return, please send an email to info@cottonmaison.com .
EXCHANGES:
- Exchange requests are subject to stock availability.
- The product exchange process works similarly to the return procedure.
RETURN ADDRESS:
Pazarini LLC
Address: Yeni Mahalle Akyol Cad NO:5/B Tire /İZMİR TÜRKİYE
SHIPPING FEES:
- In case of product defects, the shipping fee is covered by Pazarini.
- If the reason for return is due to user error, the shipping fee is the responsibility of the buyer.
NOTE:
Refunds will be processed within 14 business days once the returned item has been inspected and approved.